Human resource development 
Metrowater as a part of Human Resource Development has established a full-fledged staff-training centre as early as 1979 to cater to the growing needs of all categories of employees. Metrowater Training Centre has been imparting training to its staff covering all the categories including field workers. For about two decades the orientation was mainly in the direction of improving the operational practices. A reorientation towards managerial aspects was considered necessary and accordingly the staff training activities were restructured. 

In-House Training Program for Metro water Staff

Employees including technical, administrative, finance and field workers are trained in courses related to Finance, Commerce, Administration, Engineering and Operation. Twenty eight modules in two categories Technical and Management are offered. New topics such as leakage control, water conservation, water quality, human resource development, project management and financial management have been introduced.

Special courses are also offered in Introduction to computers, Implementation of Official Language to familiarise the staff in preparing drafts and letters in Tamil, wireless operations, Proper Maintenance of Files and Records, Contract procedures and Transparency Act, Activity Based Accounts and Budgeting, 

Training Program for Other Institutions :

Exclusive courses are also conducted based on request from various institutions. Training programmed for Science students of Women Christian College, Chennai was conducted in "Water and Sewerage Treatment and Analysis". An "Orientation Course on Execution of Sewerage works" for TWAD Board Engineers and. Tamil Nadu Urban Development Project sponsored Orientation Course For Municipal Engineers was designed and conducted for 249 Municipal Engineers. Government of India ( CPHEEO) sponsored refresher courses are conducted every year. Awareness programme on Rain Water Harvesting are conducted for board staff, NGO's and general public. 

The board officers are deputed to attend seminars and training programmes conducted by other organisations in India and abroad. Employees are also encouraged to persue graduate or postgraduate programmes. As a part of the human resource development, department tests, appreciation and awards, are also extended to achieve increased productivity and efficiency for organisational success.

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