Do's
 GENERAL
  • Use Metrowater for drinking and cooking only.
  • Ensure clean environment particularly near water sump/tap
  • Provide rainwater-harvesting facilities for which the guidelines are available with us
  • In case the building is demolished for new construction, inform us to disconnect the service line
  • Water supply through mobile lorry will be available for marriage, social functions and other purposes. on request  with 3 to 15 days in advance 
  • Provide diaphragm chamber before the terminal chamber in case of hotels, lodges, hostels, cattle yards and community halls.
  • Provide grease trap in case of automobile service stations, Petrol Pumps.
 WATER SUPPLY
  • Please rectify your Water Meter Chamber if it leaks.
  • Inform us if you notice a leaky service line on the road/Storm Water Drain crossing
  • Please rectify leaky plumbing systems
  • In case of sump, provide ball valve to avoid overflow
  • Rectify a leaky sump immediately
  • Clean the sump and overhead tank periodically with extra disinfectant
  • Keep your sump and overhead tank properly covered
  • Maintain a minimum distance of one meter between water and sewerage amenities in your premises
  • In the case of Hand Pumps please provide a platform to drain the spilling flow
  • Keep the components of Bucket Pump water tight
  • Use safe water for priming the hand pump if required, instead of using unsafe/waste water
  • Provide wheel valve/stop cock in pressure areas
  • Do consider replacing service lines once in 10 to 12 years
  • Report on illegal direct motor sucking
  • Please report on water pollution immediately.
 SEWERAGE
  • Provide gully, floor trap and gratings as per standards
  • Fix the closet at least 0.9m (3 feet) above the road level

 Dont's
 GENERAL
  • Do not waste or misuse the water, the priceless nature's gift.
  • Water is priceless and nature's gift given not to be wasted or misused
  • Don't use Metrowater for car wash, gardening etc.
  • Don't use Metrowater for building construction purposes
 WATER SUPPLY
  • In the case of Public Fountains the service line should not be lowered
 SEWERAGE
  • Never allow rainwater to enter the sewer
  • Avoid use possible rodent entry into sewer
  • Never throw cloths, rags, broken crockery's, cut pieces of vegetables/eatables etc. into sewer system
  • Never allow heavy chemicals/paints, cements to flow into sewer system
  • Do not permit puncturing of Manholes, removal of Manhole covers.
  • Do not dump animal waste like cow dung etc. to enter sewer directly or indirectly
  • More than 8 closets may not be put on 100mm (4 inches dia.) sewer connection. Increase the sewer size accordingly

Last update 29.04.08

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